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Shipping, A worldwide service
We will ship to any destination. If your origin/destination is not included in our tariff, please contact us, giving us as much information as possible, for a specific estimate for your shipment.
Sea Freight weight restrictions
No weight limits are applied on ocean freight shipments. However, all items should, unless previously agreed with us, be suitable for handling by one man. Surcharges will apply to items that require more than one man to handle them. Such items must be advised to us well in advance. When packing multiple cartons it is essential to distribute the weight evenly. Overloaded items are much more susceptible to damage in transit.
Shipping
During the entire shipping process Baggage Express uses only the most reputable carriers supported by a comprehensive door to door shipment protection scheme. While our clients possessions are in transit a highly advance computer system traces their progress on a day to day basis. When sending baggage by sea, please ensure that you complete a full packing list, which may be required for customs purposes.
'Door to door' or 'Door to port'
DOOR TO PORT
With Baggage Express's Door to Port service, you arrange to collect your baggage personally from the destination terminal. You (or the person collecting the baggage on your behalf) must clear the baggage through customs and settle any customs duty of wharfage fees, (including RSA advalorem charge of AUS/NZ quarantine fees if applicable). If someone else is able to collect your baggage they MUST have a letter of authority from you. We have no control over foreign customs services that might undertake searches or charge duties/taxes at their discretion.
(Note: in some countries e.g. Canada, you must personally collect it)
DOOR TO DOOR
From the time we pick up your baggage to the time it is delivered to your destination address, we handle everything. Only any extraordinary charges incurred through, for example, bonded storage, customs detention, or local duty/tax will be charged to your account.
Baggage Express is the market leader in complete removals by air freight. When weighed against the savings on hotel bills for executives and their families waiting for the arrival of their possessions, and the minimum of disruption to their working pattern, relocation by air freight is often a very attractive option. Through our network of airport offices we are able to access the widest range of services at the most competitive prices.
When sending your items by air we will usually be able to supply you with all the details of transit; airway bill numbers, airline/handling agent, flight details etc, two-four working days after we receive your shipment. However, we will not release any information until we have been paid in full (cleared funds). The local agent of the airline carrier will generally notify the addressee of the shipment's arrival at it's destination.
All baggage sent by air requires a fully completed security declaration form to comply with the stringent requirements of UK and International Law. Please complete this carefully: it is a legal document and the consequences of misdeclaration under the (UK) 1990 Aviation and Maritime Security Act (and/or similar legislation in other jurisdictions) could be severe.
We cannot accept the following goods for shipment by air, sea, or road: aerosols, batteries, explosives, corrosives, firearms and ammunition, radioactive material, perfume, pressurised or unpressurised cylinders and/or similar type containers, paint, fuel and/or fuel tanks, or weapons of any description, etc.
Baggage containing such items may be subject to delay and extra charges, which will be debited to the sender's account.
Please note that your baggage may be subject to x-ray and/or hand search at the complete discretion of our own security staff and airline or airport security. A twenty-four hour security holding period is mandatory.
SECURITY IS A SERIOUS MATTER - PLEASE CO-OPERATE AND HELP US TO HELP YOU.
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