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Whilst we take every care to ensure your belongings arrive safely, we do strongly recommend you take advantage of the excellent
Standard Liability protection we offer you for your goods. Our Standard Liability scheme offers protection to the full destination
replacement value of your shipment, is approved and recommended by the British Association of Removers, and is fully backed by AXA
Corporate Solutions Assurance. Cover commences from receipt of goods until delivery to residence or store or within 60 days
following the vessel's discharge, whichever is the sooner.
Standard Liability protects against major risks of loss or damage and is effected on our receipt of your written valuation of your
goods on the form we provide, and your payment of an additional charge based on the valuation. Standard Liability protection is
subject to our British Association of Removers approved Terms and Conditions, available on our website, or by post or email on
request.
Standard Liability protection covering Owner Packed belongings is available at a rate of 5% of the full destination replacement
value as indicated by you on the Valuation Form we provide you with.
Standard Liability protection covering goods fully Professionally Packed (generally household removal shipments packed by us), is
available at a rate of 3% of the full destination replacement value as indicated by you on the Valuation Form we provide you with.
Standard Liability protection is free of any tax surcharge except for UK storage or moves wholly within the EU in which case the
prevailing rate of VAT (currently 17.5%) will apply. In the event of any claim arising, we reserve the right to charge a claim
handling fee of £50.00 to cover our administrative costs.
Please note that in the event you decline our Standard Liability protection we will rely upon our Terms and Conditions clauses 4.5
and 9.2 (Limited Liability) in the unforeseen event of loss or damage, howsoever caused.
We thoroughly recommend that for your own peace of mind, you protect your goods with our Standard Liability protection.
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